IELTS Listening · Cam 5

Test 1 Part 1

Good afternoon, Dreamtime Travel. How can I help you?

Level: B1 · 104 sentences

Transcript

1. Good afternoon, Dreamtime Travel.
2. How can I help you?
3. Oh, hello.
4. I'm interested in the holidays you offer along the coast near here.
5. Yes, we operate several tours up the coast.
6. Where in particular did you want to go?
7. Well, I like the sound of the holiday that mentioned whales.
8. Was it whale watching?
9. Oh, that's our whale watch experience.
10. It's very popular and it's based
11. In a lovely little town with nice beaches.
12. Oh, right.
13. And how long does it last?
14. It's two days.
15. That includes four hours travel time each way from here.
16. Good.
17. I don't want to be away any longer than that.
18. So, is that by coach?
19. Actually, it's by minibus.
20. We like to keep those tours small and personal,
21. So we don't take a whole coachload of people.
22. In fact, we only take up to 15 people on this tour,
23. Although we do run it with just 12 or 13.
24. Oh, right.
25. So, do you run these tours often?
26. Well, it depends on the time of year.
27. Of course, in peak times, like the summer holidays,
28. We do them every weekend,
29. But at the moment it's usually once a month at most.
30. And when is the next one going?
31. Hmm.
32. Let me see.
33. There's one in three weeks' time,
34. Which is April the 18th, and
35. Then we don't have another one until June the 2nd.
36. All right.
37. And is April a good time to go?
38. Pretty good, though the really good time is later in the year.
39. I have to say, though,
40. That the Wales sighting is only one of the many things offered.
41. Really?
42. Yes, the hotel itself where you stay has great facilities.
43. It's called the Palisades.
44. The Paris what?
45. No, it's actually the Palisades.
46. P-A-L-L-I-S-A-D-E-S.
47. It's right on the main beach there.
48. Oh, I see.
49. All of the rooms have nice views and the food is really good there too.
50. Oh, right.
51. And what about the other things, you know,
52. That are included in the price?
53. Oh, there are lots of things.
54. If you don't want to do the Whale Watch cruise,
55. Your guide will take anyone
56. Who is interested either on a bushwalk
57. Through the National Park near the hotel,
58. And there's no extra charge for
59. That, or on a fishing trip.
60. That's an extra $12, I think.
61. And there's also a reptile park in town.
62. That costs more or less the same.
63. No, I think I'd prefer whales to snakes.
64. Yeah, and if you just want to relax,
65. You're free to sit by the hotel pool or go down the beach.
66. Oh, and they also have tennis courts at the hotel,
67. But you have to pay for those by the hour.
68. But there are table tennis tables downstairs,
69. And they're part of the accommodation package.
70. Just speak to your guide.
71. Well, that sounds good.
72. So how much is the basic tour price?
73. At this time of year, it's usually around $300,
74. But let me check.
75. Um, oh, it's actually $280.
76. And the next tour, are there any places on that one?
77. How many people is it for?
78. There are two of us.
79. Yes, that should be fine.
80. Can I just mention that we require all bookings to be made
81. At least 14 days before you travel, to avoid cancellations of tours?
82. And if you cancel within seven days of departure,
83. You will have to pay 50% of your total booking.
84. Okay.
85. And you also need to pay a 20% deposit at the time of booking.
86. Can I pay that by credit card?
87. Yes, you can.
88. All right.
89. What I'll do is I'll talk to my partner
90. And get back to you.
91. Fine.
92. So I'll make a provisional booking, shall I?
93. Two for the whale watch experience.
94. Let me issue you with a customer reference number for
95. When you call back.
96. Do you have a pen?
97. Yes.
98. OK.
99. It's 397...
100. Four, five, T.
101. That's T for tango.
102. When you call back, ask to speak to the tour manager.
103. That's me, Tracy.
104. Fine, I will.