IELTS Listening · Cam 3

Test 1 Part 2

Hello, Mrs Sutton. Come in. How are you settling in next door? Have all your things from Canada arrived yet?

Level: B1 · 104 sentences

Transcript

  1. Hello, Mrs Sutton. Come in. How are you settling in next door?
  2. Have all your things from Canada arrived yet?
  3. I thought I saw a removals van outside your house yesterday afternoon.
  4. Yes, they came yesterday.
  5. We spent all day yesterday arranging them.
  6. It's beginning to feel a bit more like home now.
  7. Oh, that's good. Look, come in and sit down.
  8. Are you all right? You look a bit worried.
  9. Well, I am a bit.
  10. I'm sorry to bother you so early, Mrs Smith, but
  11. I wonder if you could help me.
  12. Could you tell me how I can get hold of a doctor?
  13. Our daughter, Anna, isn't very well this morning and
  14. I may have to call somebody out.
  15. She keeps being sick and...
  16. I am beginning to get a bit worried.
  17. I just don't know how the health system works here in England.
  18. All I know is that it's very different from ours back in Canada.
  19. Well, I don't know really where to start. Let me think.
  20. Well, the first thing you have to do is find a family doctor.
  21. Sometimes we call them general practitioners as well.
  22. Right. And register with him or her. If you live here,
  23. You've got to be on a doctor's list.
  24. If you're not, things can be a bit difficult.
  25. Nobody will come out to you if you're not registered. Anyway,
  26. They work in things called practices,
  27. Sort of small groups of family doctors all working together in the same buildings.
  28. Now, what you've got to do this morning
  29. Is register with one of them.
  30. There are two practices near here,
  31. So quite well-off for doctors in this part of Manchester.
  32. There's the Dean End Health Centre, about ten minutes' walk away,
  33. And there's another practice in South Hay.
  34. That's about five minutes away, going towards the town centre.
  35. We're registered at the Dean End one,
  36. But they're both OK. There are about six
  37. Doctors in our practice and four in the other,
  38. So ours is quite big in comparison,
  39. And the building and everything's a bit more modern.
  40. South A is a bit old-fashioned,
  41. But the doctors are OK.
  42. Their only problem is that they don't have a proper appointment system.
  43. Sometimes you have to wait for ages there to see someone.
  44. Anyway, you go to the receptionist in whichever health centre
  45. And ask her to register you with a doctor there.
  46. You have to fill in a form,
  47. But it doesn't take long.
  48. Ours is called Dr Jones,
  49. And we've been going to him for years.
  50. Ever since we moved here 15 years ago.
  51. I wouldn't say he's brilliant, but
  52. I suppose he's all right, really.
  53. We're used to him now.
  54. They say he's very good with elderly people,
  55. But he does tend to get a bit impatient with children.
  56. Listen, the one who's supposed to be really good with small children
  57. Is Dr Shaw. I've heard lots of people say that. She's young
  58. And she's got small children of her own,
  59. So you could try registering with her. And if our list's full,
  60. I heard somebody say the other
  61. Day that there's a really nice young doctor at South Hay,
  62. A Dr Williams. He holds special clinics for people with back trouble,
  63. But that's not really your problem, is it?
  64. If you want a doctor to visit you at home,
  65. You have to ask for a home visit.
  66. You're supposed to do that before 10.30 10.30 in the morning,
  67. But obviously if it's an emergency
  68. You can phone at any time, night or day.
  69. It might not be your doctor that comes, though.
  70. It's quite often one of the other doctors in the practice.
  71. It doesn't really seem to make much difference. Right. Otherwise,
  72. You make an appointment to see your doctor at the health centre.
  73. You usually get seen the same day.
  74. Not always, of course, but usually, as I say.
  75. The whole surgery is between 9 and 11.30 11.30 every weekday
  76. And from 4 to 6.30 6.30
  77. Monday to Thursday. Saturdays are only for emergencies. I see.
  78. When the doctor sees you, he gives you a prescription.
  79. He writes what medication you need on it,
  80. And you take it to a chemist's shop.
  81. There's one opposite the centre.
  82. If it's for a child under 16, you don't have to pay.
  83. So if it's for Anna, there's no problem.
  84. The same thing goes if you're unemployed or retired,
  85. Or if you're pregnant.
  86. Just as well, because it's not cheap.
  87. You pay the same price for each item the doctor has prescribed.
  88. At the moment, it's something like £5 per item.
  89. So you pay for the medication,
  90. But the consultation with the doctor doesn't cost you anything.
  91. It's completely free as long as you're a resident here.
  92. You're going to be here for three years, aren't you?
  93. Uh-huh. So, well, there shouldn't be any
  94. Question of you paying anything to see the doctor.
  95. So that's one less problem to worry about.
  96. Look, Mrs Sutton, if you want,
  97. I'll sit with your daughter for half an hour if
  98. You want to go down to the health centre to register.
  99. It's no trouble, really. Don't worry.
  100. Are you sure you wouldn't mind?
  101. That would really help me a lot.
  102. I'll ask them if they can send someone round later to see Anna.
  103. I think I'll try the Dean End Centre. Good idea.
  104. Don't worry about Anna. Right. I'll be back as soon as I can.